Frequently Asked Questions
Click a frequently asked question below to see the answer.
My Cleaner climbs walls excessively?
1. Using Flow Gauge as guide, reduce flow to the cleaner.
2. Verify correct hose weight position. Try moving hose weight further away from cleaner head.
Note: If the cleaner is moving extremely fast or climbing the pool walls that is an indication that the flow is too high and the Flowkeeper setting must be reduced. To adjust the flow, pull the adjustment handle on the Flowkeeper Valve to raise or lower the flow rate.
My Cleaner flips over?
1. Use Flow Gauge or Pool Pulse to insure proper flow.
2. Using Flow Gauge as guide, increase or decrease flow on FlowKeeper valve.
3. Check swivel on cleaner. Swivel should rotate freely.
4. Contact service technician
My Suction Cleaner Stops and Starts?
1. Check if any debris is stuck in the diaphragm hose, skimmer basket and the hair and lint pot in the filtration pump.
2. Use Pool Pulse or Flow Gauge (supplied with suction cleaner) to determine the proper flow.
3. Using the Pool Pulse or Flow Gauge, make the necessary Flowkeeper valve setting changes.
4. Check hoses for leaks and splits.
5. Ensure the pump is on high speed.
My Cleaner isn't covering the opposite end of the Pool?
1. Add return diverters or divert return inlets downward. Use return flow to move cleaner.
2. Confirm proper hose length - add 1 to 2 hose sections.
3. Verify correct hose weight position.
Note: The hose weight is positioned to compensate for the buoyancy of the hose. A properly balanced hose will create a
45-degree angle to the cleaner and the bottom of the pool.
My Suction Cleaner is patterning?
1. Direct return inlets down. Add a return diverter if necessary.
2. Lay hose in a straight line in the sun for a few hours to relax the memory.
3. Confirm proper hose length - add 1 to 2 hose sections.
4. If hose weight required, verify correct position.
Note: A properly balanced hose will create a 45-degree angle to the cleaner and the bottom of the pool.